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Privacy Policy

Last Updated: January 2026

1. Information We Collect

When you book tickets through our platform, we collect the following information:

• Name and contact details (email address, phone number)
• Payment information (processed securely via Stripe)
• Visit preferences and ticket selections
• Device and browser information for service optimization

2. How We Use Your Information

We use the collected information to:

• Process your ticket bookings and payments
• Send booking confirmations and e-tickets
• Provide customer support
• Improve our services and user experience
• Comply with legal obligations

3. Payment Security

All payment transactions are processed through Stripe, a PCI-DSS compliant payment processor. We do not store your complete credit card information on our servers. All data is encrypted using SSL technology.

4. Data Sharing

We may share your information with:

• Payment processors to complete transactions
• Service providers who assist in our operations
• Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

7. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.

8. Contact Us

For any questions regarding this privacy policy, please contact us at:

Email: privacy@mandaizoo.com

9. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.